Catherine and the other lady in training at Front Desk gave an awesome warming and smiling and professional reception. I am completely satisfied.
Great hotel! Very modern and renovated. The room was spacious and very comfortable. It had lots of good amenities, and plenty of outlets and USB ports for charging. The Wifi was great-very fast. The bed was comfortable, and the bathroom was large and clean. The walls were thick, so it was nice and quiet in the room. The service was very friendly-shout out to Catherine for a warm welcome! Only downside was there's a lot of road construction, so it's difficult to get to the hotel parking lot.
Amazing Staff. New Hotel everything you would expect from IHG property. I travel almost 300days out of the year. IHG and this Hotel is my choice.
I give it 1 star for being new and clean but 0 stars for customer service. I’m a spire level member and they didn’t care. I’ve stayed at an IHG property over 100 nights this year and they couldn’t even look me in the eye or say hello let alone thank me for being a loyal customer. I waited for 5 minutes before having to ring a bell to get someone to come to the front desk. I checked in at 7pm! That falls on management. Not even sure I’ll be getting my points for the stay.
I go to this hotel once a month when I'm in town for work. I will not go to a different hotel for any reason. The service is one of the best I have ever experienced.
Went here for the solar eclipse in Greenwood. Very nice and new hotel. Friendly staff, great pool, and free breakfast. The pancakes weren't that great though. Also our shower door doesnt close all the way. Great hotel though, would recommend.
Holiday Inn Express Suites Greenwood Mall is a US Lodging based in Greenwood, South Carolina. Holiday Inn Express Suites Greenwood Mall is located at 300 N Creek Blvd, Greenwood, SC 29649, USA.
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